Return Policy

We want to make sure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return your UNUSED item within ten (10) days from the date of delivery. To start the return process, print and complete the Return Form, repackage products in their original packaging (include a copy of the original packing slip), and ship to:

Choice Foodservice Equipment CO.
Return Processing Center
2710 North 350 West #105
Layton, Utah 84041

Please make sure that all of the following conditions have been correctly satisfied.

Item can be shipped back to us within ten (10) days from delivery
Item must be unused, and not damaged
Item must be returned complete of all of its parts and accessories
Item must be sent in its original packaging
Item must be sent in one single shipment: articles that belong to the same order must be returned to us at the same time
Return must include a copy of the original packing slip and the Return Form. Please indicate the reason for return

If all of these conditions are satisfied, we will refund your payment, less original shipping costs. We will not issue any refunds for returns that do not satisfy all of the conditions indicated above. Choice Foodservice reserves the right to refuse returns that are shipped after the 10-day grace period has expired or that are not in the same condition you received them in.

If you receive a damaged or incorrect item, please complete the Return Form and contact our customer support center customerservice@spoontreeinc.com. Please include your name, address, phone number, order number, and damaged or incorrect item. A call tag will be sent to you free of charge to have items returned to us.

Refund Policy

Refunds are processed within approximately three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same card used to make the original purchase. Refund times will depend on the credit or debit card company's policies.